- Microsoft on Tuesday updated Office 2016 for Mac with security patches and a host of smaller feature changes, but did not fix the constant-crash problem users have reported on OS X El Capitan.
- After a few weeks of frustration for Macintosh users, Apple has released a patch which will, hopefully, fix the Office 2016/Mac crashes. According to Apple the El Capitan Update 10.11.1 ‘Improves compatibility’ with Microsoft Office 2016 which is corporate weasel words for ‘fixed bugs’.
Microsoft Office 2016 users who have been experiencing issues with the productivity suite since upgrading to OS X 10.11 El Capitan will be glad to hear that bug fixes are in the works.
This article describes the Office 2016 for Mac update KB3098225 that was released on September 23, 2015. The update provides bug fixes and feature improvements to Microsoft Outlook 2016 for Mac. This update has a prerequisite. This update provides the following fixes to improve Mac OS X El Capitan compatibility. OFFICE 2016 and El Capitan are totally unusable together. 2011 OFFICE is fine. I just deleted 2016 OFFICE and reinstalled 2011. I was plagued with constant crashes on opening files in the entire suite of programs, saving files and printing files but 2011 OFFICE works just fine. It is kinda annoying but not the end of the world.
MacRumors:
Word, Excel, Outlook, and PowerPoint are crashing for many Microsoft users who have installed Office 2016, and Office 2011 users are also noticing problems with Outlook.
Microsoft says it’s aware of the problems, with Microsoft Program Manager Faisal Jeelani posting on a thread in the Microsoft forums that the company is working with Apple to resolve the issues, but he said there is no timeline for a fix.
Microsoft also released a similar statement to Computerworld:
“We know that some users may be experiencing issues with Office 2016 for Mac running on El Capitan,” the statement read. “We are actively investigating the matter with Apple. Until there is a fix, we recommend people install the latest updates to Office 2016 for Mac using Microsoft AutoUpdate.”
Office 2016 users are running into a variety of issues following their upgrade to El Capitan. Some users report only occasional crashes while using the software, while others are unable to open any of the Office 2016 apps at all. Outlook users report issues accessing their inboxes. (Office 2011 and Office 2016 users have both reported this particular issue.)
While Microsoft says it is working on a fix, this fails to mollify many of the users, as Microsoft had several months to fix any Office issues during the El Capitan beta period. Users had reported the issues to Microsoft during El Capitan beta testing.
Introduction
This article describes the Office 2016 for Mac update KB3098225 that was released on September 23, 2015. The update provides bug fixes and feature improvements to Microsoft Outlook 2016 for Mac. This update has a prerequisite.
Microsoft Office 2016 For Mac El Capitan
Summary
This update provides the following fixes to improve Mac OS X El Capitan compatibility:
The Folder Pane, Message List, and Reading Pane now render correctly on startup and when you switch between views.
The green window button now performs the 'zoom' behavior instead of entering Full Screen mode. Full Screen mode is not yet supported in Outlook.
How to obtain the update
AutoUpdate
This update is available for manual download and installation from Microsoft AutoUpdate for Mac:
Virus-scan claim
Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.
About Microsoft AutoUpdate for MacAutoUpdate is provided together with Office. It automatically keeps Microsoft software up-to-date. To use AutoUpdate, start a Microsoft Office program, and then click Check for Updates on the Help menu.
PrerequisitesTo apply this update, you must be using Mac OS X Yosemite (version 10.10) or a later version, and you must have a valid Office 365 Subscription. See more information about Office 365 Subscription options.
Note If you already have Office for Mac 2011 installed, you can run Office 2011 and Office 2016 side-by-side.
El Capitan Software
Restart requirementYou don't have to restart the computer after you install this update.
Office 2016 Para Mac El Capitan
Update replacement informationThis update replaces the Outlook 2016 for Mac release 15.14.